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Effective Date: [21 October 2025]
Welcome to Destination Israel (“we,” “us,” or “our”). By using this website and registering for one of our programs, you agree to the terms and conditions outlined below. Please read them carefully.
1. Program Eligibility
Eligibility is determined by each program’s criteria, including age, background, and prior participation in similar initiatives. Participants must meet the eligibility standards set by the affiliated organizing bodies (e.g., Birthright Israel, Onward Israel, Masa Israel Journey, and/or other).
2. Application and Admission
All participants must complete the application and submit required forms and payments by the specified deadlines. Providing false or misleading information may lead to immediate disqualification or removal without refund.
3. Health and Medical Requirements
Participants must disclose relevant physical and mental health information. Health insurance that is valid in Israel for the full program duration is mandatory. We reserve the right to deny or withdraw participation based on medical evaluations or concerns that may affect program safety.
4. Code of Conduct
Participants are expected to maintain respectful behavior toward staff, peers, and host communities. Any serious violations (e.g., illegal activities, violence, repeated noncompliance) may result in expulsion at the participant’s expense, with no refund.
5. Travel and Arrival
Unless otherwise stated, participants are responsible for arranging their own travel. Arrival and departure must align with program dates. Delays, missed flights, or visa issues do not qualify for refunds.
6. Refund and Cancellation Policy
A. Birthright Israel-Onward Programs
· A 50% refund is available if cancellation is made more than 65 days before the program start date.
· No refund is available for cancellations made within 65 days of the program start date.
· No refund is issued for early withdrawal or dismissal from the program after arrival.
· Custom housing or internship costs may be non-refundable once arrangements are confirmed.
B. Masa Programs
Refund of Registration Fee
· If you cancel 60+ days before the program start date and within 7 days of paying the $250 USD registration fee, you are eligible for a $175 USD refund.
· After 7 days, the registration fee is non-refundable, but transferable toward one future Destination Israel program within 1 year from the original payment date.
· If you register within 60 days of the program start date, you are considered a Last Minute Applicant. If you cancel during this time, no refund of the registration fee will be provided.
Refund of Program Payment
· If Destination Israel cancels the program before it starts, you are eligible for a full refund.
· If you cancel your participation:
o 45–59 days before the program start date: 75% refund
o 30–44 days before the program start date: 50% refund
o 15–29 days before the program start date: 25% refund
o Within 14 days of the start date, during the program, or if removed from the program: no refund
· This no-refund policy applies even in cases of force majeure, including (but not limited to):
o Political events
o Security issues
o Global incidents
o Flight cancellations
o Natural disasters
· You will also be responsible for repaying any Masa grant or scholarship funds if withdrawn or removed from the program.
Session Transfers
· If you cancel or postpone your participation (within one year of your registration date), any deposits or payments made will be subject to the refund policy of your original session, not the newly selected session.
Service Fees and Taxes
· If you are eligible for a refund, the total returned will not include:
o Third-party service fees
o Local sales tax
o VAT (Value Added Tax) collected by the payment processor (e.g., BlueSnap)
7. Program Modifications
We reserve the right to make changes to dates, locations, content, housing, internship assignments, or other program elements based on logistics, security, or external circumstances.
8. Liability and Risk
By enrolling in our programs, you voluntarily assume the risks associated with international travel and participation. Destination Israel and its partners are not liable for injury, property loss, or program disruption due to causes beyond our control.
9. Privacy Policy
We are committed to protecting your data. Personal information will only be shared with trusted partners as necessary for program delivery (e.g., housing, insurance, internship providers).
10. Contact Us
For questions regarding our terms, cancellation, or refund policies:
+972 55 308 2273
150 Dereh Menachem Begin , Tel Aviv
